Jamie Delivers Professional IVR, Voicemail, and Phone Systems Voiceover
For many companies, a customer’s first interaction with them is via their telephone system. It is vitally important to make the right impression from the very first moment, setting up reasonable expectations moving forward. A great voicemail or IVR system voiceover must have two specific qualities: Clarity and professionalism.
A Clear and Easily Understood Voice
Due to the audio quality restrictions of a telephone system, it is crucial that the vocal delivery and the recording of the IVR, voicemail, and phone system voiceover is of the highest standard. Jamie has recorded voicemail system greetings and prompts for some of the globe’s largest companies, as well as small to medium-sized businesses and individuals across the world.
Whatever the size and scope of the business, clarity and being easily understood are consistent of uttermost importance for every project. Having a British English voice, understanding diction (without over-enunciating), and pacing each prompt appropriately means that each voicemail and IVR recording is easily understood worldwide.
When reading website addresses, telephone numbers, and other detailed information, it is vital to pace and articulate details correctly. Jamie has a lot of experience delivering this information in a clear and easily understandable way.
IVR, Voicemail and Phone Systems Voiceover That Matches the Ethos and Style of Your Company
The style of delivery can vary greatly depending on the requirement of the company. Some companies require delivery of unquestioned professionalism, while others look for a more relatable, down-to-earth, natural, and conversational style that sounds like the voice is in conversation with the listener.
Occasionally the information being imparted is sensitive or likely to cause frustration. In these situations, the voice must be sympathetic, understanding, and warm. It is sometimes preferable for the voice to be unemotional, a little detached, or purely practical. Jamie delivers voice prompts and messages in a style that perfectly suits the company, the material, and the listener.
An Understanding of Technical Details
Many voice systems have specific technical requirements and detailed labeling instructions that must be adhered to. Jamie has a vast amount of experience delivering these formats and specifications and file splitting, labeling, and exporting files, ready for import into the client’s system.
Understanding the end product means that decisions are made at every stage of the process to optimize the recording, ensuring the highest quality files are delivered, whatever system it is that is ultimately used.
High-quality, RAW files (24bit 48k WAV) and phone system-specific formats (such as 8k .WAV U-Law CCITT) are delivered, ensuring that a high-quality recording and phone system are ready formats are always available. This is especially useful if a phone system is upgraded later, and the audio recordings need to be re-imported differently. Using the original RAW files means that this can be done simply, without any loss in quality.
Experienced IVR, Voicemail and Phone Systems Voiceover
As an experienced voice actor with a natural British accent that is friendly, professional, and warm, as well as his technical audio engineering skills, Jamie delivers exceptional voicemail, IVR, and phone tree system voiceovers every time.
Reach out to Jamie today to discuss your voicemail needs.